Chilly Goose

Due to the nature of our products we can not accept returns on any product. We would be happy to hear from you if our products do not meet your standards. We are able to offer store credit if deemed neccessary.

We do our best to use hypoallergenic earring posts and carefully select our suppliers. However, because we rely on information provided by manufacturers, we cannot guarantee that every component will be suitable for every individual.

If you experience any irritation or allergic reaction, please let us know. Your feedback helps us identify potential issues with our suppliers and ensure we continue offering the best products possible.

Thank you for supporting our small business!

All of our earrings are handmade to order with care and attention to detail. Because each pair is individually crafted, please allow up to 7 business days for your order to be made and prepared for shipment.

While many orders are completed sooner, processing times may vary depending on order volume, customizations, and material availability. Once your order has shipped, you will receive tracking information to monitor its delivery. Local pick up orders will receive a pick up ready notification.